Privacy Policy
Effective Date:04/29/2026
At iStream Furniture (“iStream”, “we”, “us” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us through our website, Meta lead forms, email, phone, WhatsApp, and other business communications.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Who We Are
iStream Furniture is an office chair manufacturer based in Foshan, China, serving distributors, project buyers, importers, retailers, and business customers worldwide.
Company Name:Foshan Istream Furniture Co., Ltd
Website: https://istreamfurniture.com
Email:simone@istreamfurniture.com
Phone / WhatsApp: +8617328073462
Address: 5th Floor, Building F, No.5, Dunshang Avenue, Shazui Industrial Zone, Longgao Road, Jiujiang Town, Nanhai District, Foshan City, Guangdong Province, China
2. What Information We Collect
We may collect the following information when you contact us, submit an inquiry, request a quotation, download a catalog, or fill in a lead form:
Full name
Company name
Email address
Work email address
Phone number / WhatsApp number
Country / region
Business type
Planned purchase quantity
Product interests
Shipping destination / destination port
Any other information you voluntarily provide in your message or inquiry
We may also collect limited technical information when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Referral source
3. How We Collect Information
We collect information when you:
Submit a form on our website
Submit a Meta / Facebook / Instagram instant form
Contact us by email, phone, or WhatsApp
Request a catalog, quotation, or product information
Visit and interact with our website
4. How We Use Your Information
We use your information for the following business purposes:
To respond to your inquiries
To send product catalogs, quotations, and pricing information
To communicate with you about products, orders, samples, OEM requests, and business cooperation
To understand your product needs and prepare suitable offers
To improve our website, products, and customer service
To follow up on sales opportunities and business requests
To comply with legal or regulatory obligations where applicable
5. Meta Lead Ads and Instant Forms
If you submit your information through a Meta lead form, including Facebook or Instagram instant forms, we may use that information to contact you regarding:
K3 office chair inquiries
Product catalogs
FOB quotations
OEM / private label requests
Sample arrangements
Business cooperation
Your information submitted through Meta forms will be treated in accordance with this Privacy Policy.
6. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with:
Our internal sales team
Customer service or business support staff
Website hosting, IT, or technical service providers
Logistics, shipping, or export-related partners where necessary
Legal, regulatory, or government authorities where required by law
All such sharing is limited to what is reasonably necessary for business operations or legal compliance.
7. Data Retention
We retain your information only for as long as necessary to:
Respond to your inquiry
Provide quotations or product information
Manage ongoing business communication
Maintain our business records
Comply with legal obligations
If you would like us to delete your information, you may contact us using the details below.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent to certain communications
Object to certain uses of your information
To make a request, please contact us using the details below.
10. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use our website.
You can control cookies through your browser settings. Disabling cookies may affect some website functions.
11. Third-Party Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
iStream Furniture
Email:simone@istreamfurniture.com
Phone / WhatsApp: +8617328073462
Website: https://www.istreamfurniture.com